Privacy Policy
General
Your privacy is critically important to us. At HAY we have a few fundamental principles:
- We never store the content of your slack messages!
- We don't ask you for personal information unless we truly need it. We too dislike services that ask you for things like your gender or income level for no apparent reason.
- We don't share your personal information with anyone except to comply with the law, develop our products, or protect our rights. Wo do not sell your data to anyone.
- We don't store personal information on our servers unless required for the on-going operation of one of our services.
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Below is our privacy policy which incorporates these goals
If you have questions about deleting or correcting your personal data please contact our support team.
codequest sp. z o.o. ("codequest") operates how are you (also “hay”). It is a codequest's policy to respect your privacy regarding any information we may collect while operating our website.
This Privacy Policy covers the codequest's treatment of personal information that codequest gathers when you are on the HAY website and when you use HAY services. This policy does not apply to the practices of third parties that codequest does not own or control, or to individuals that codequest does not employ or manage.
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Website visitors
Like most website operators, HAY collects non-personally-identifying information of the sort that web browsers and servers typically make available - e.g. browser type, language preference, referring site, and the date and time of each visitor request. We do this for purposes of understanding and improving our users' experience. While we may, from time to time, make certain aggregate user information available (e.g. releasing information on our site regarding user trends and site analytics), we will never release any information identifying any individual site visitor or sell or transfer any of this information other than as described below.
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Gathering of personally-identifying information
Certain visitors to HAY's websites may elect to sign up to use HAY's services offered via one or more sites. In these instances, we are required to verify that you are indeed an actual person and that you are (and will continue to be) in compliance with HAY's Terms and Conditions. In order to do so, we may ask that you provide us with certain personally-identifying information for such purposes. The amount and type of information that HAY gathers depend on the nature of the interaction. For example, we ask visitors who sign up for an account at HAY to provide an email address. Those who engage in transactions with HAY are asked to provide additional information, including (as necessary) personal and financial information required to process those transactions. In each case, the HAY collects such information only insofar as is necessary or appropriate to fulfill the purpose of the interaction. codequest that owns HAY services does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related and service-related activities.
codequest, a software house behind HAY, discloses personally-identifying information (actual or potential) only to those of its employees, contractors and affiliated organizations (i) that need to know that information in order to process it on codequest's behalf or to provide services available at HAY's websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors, and affiliated organizations may be located outside of your home country; by using HAY's websites, you consent to the transfer of such information to them. codequest will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors, and affiliated organizations, as described above, codequest discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or another governmental request, or when codequest believes in good faith that disclosure is reasonably necessary to protect the property or rights of codequest, third parties or the public at large. If you are a registered user of a codequest website and have supplied your email address, we may occasionally send you notices to tell you about new features, solicit your feedback, or just keep you up-to-date with what's going on with codequest and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. codequest takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
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Using data
Below is a list of all data we store or use with explanations why we need it:
- Slack users information - email address, full name, display name, and timezone. We also store content of the surveys along with questions and answers. It’s essential to provide you with our Service.
- Slack workspaces information - it’s name, domain and basic information about public channels in your workspace. It’s essential to provide you with our Service. We do not process any messages sent between your coworkers.
- Customer payment information - name, email address, address, company name and credit card number. HAY is a paid product so it’s essential to provide you with it’s Service.
- Users that sent us a feedback via email - their email address and name. If you decide to email us with any feedback we would like to respond to you.
You have the following rights:
- You have the right to access these data.
- You have the right to rectify these data in case it’s not accurate.
- You have the right to restrict processing of these data.
- You have the right to erase these data.
In case you want to exercise mentioned above rights please contact us on support@howareyou.work. The data is stored indefinitely unless we receive a specific request for data deletion according to GDPR - if this is the case the data is permanently deleted from the storage.
We use following third party Subprocessors to store and process user data:
1. Provider: Amazon Web Services, Inc.
Purpose: cloud service provider. Hosts infrastructure,
Data: users, and data including email, name, timezone, basically everything above except feedback data and payment information.
Location: EU Ireland
Link: https://aws.amazon.com
2. Provider: Stripe. Payments Europe, Ltd
Purpose: payment provider
Data: Stripe processes personal data of the person paying for our Service including names, email, company name, address and credit card number.
Location: EU Ireland
Link: https://stripe.com
3. Provider: Google Ireland, Ltd
Purpose: Firebase aggregated analytics
Data: no personal data is stored, only the aggregated data about the number of users, surveys and responses. Google does not process any content of the survey questions and answers.
Location: EU Belgium
Link: https://policies.google.com/privacy?hl=en
4. Provider: Google Ireland, Ltd
Purpose: email communication with Users that sent us a feedback (we use G-mail inbox)
Data: name, email address
Location: EU Ireland
Link: https://policies.google.com/privacy?hl=en
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Email Communication
We are very concerned about your privacy and we will never provide your email address to a third party without your explicit permission. HAY may send out emails with HAY-related news, products, offers, surveys or promotions.
If you do not want to receive an email from us, please contact us on support@howareyou.work
However, please note that in all cases you will continue to receive all system emails and legal notices (e.g. updates to our policies) from us.
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Cookies
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and tell us how and when pages in our website are visited and by how many people. HAY cookies do not collect personal information, and we do not combine information collected through cookies with other personal information to tell us who you are or what your screen name or email address is.
The "help" portion of the toolbar on the majority of browsers will direct you on how to prevent your browser from accepting new cookies, how to command the browser to tell you when you receive a new cookie, or how to fully disable cookies. We recommend that you leave the cookies activated because cookies allow you to use some of the HAY's coolest features.
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Business transfer
If codequest or substantially all of its assets were acquired, or in the unlikely event that it goes out of business or enters bankruptcy, user information would be one of the assets that are transferred or acquired by a third party. You acknowledge that such transfers may occur and that any acquirer of codequest may continue to use your personal information so long as it complies with the custodial obligations in this policy.
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Changes to this Privacy Policy
codequest may amend this Privacy Policy from time to time, at its sole discretion. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes to the Privacy Policy, we will notify you by posting an announcement on the HAY website so you are always aware of what information we collect, how we use it, and under what circumstances if any, it is disclosed.
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Conditions of Us
If you decide to use HAY app or visit the HAY website your visit and any possible dispute over privacy is subject to this Privacy Policy and our Terms of Use, including, but not limited to, limitations on damages, arbitration of disputes, and application of Polish law.